Customer stories

How law firms use Legl’s straightforward, helpful technology to succeed in a digital-first world.

RG Law

RG Law specialises in conveyancing, and despite lockdown has seen a number of new client requests come through their website.

Prior to Coronavirus the team at RG Law didn’t think it was possible to do conveyancing from home. Overnight this changed.

In this case study, we speak with Karen Marsh, Director at RG Law, to learn how technology has been their lifeline.

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“I just wouldn’t be able to cope if we didn’t have Legl’s online payments tool. Before, I wasted hours calling, chasing and following up with client payments."
Karen Marsh
Director, RG Law

More customer stories

Case study

Streeter Marshall

Find out why Streeter Marshall, a full-service firm with a reputation for being approachable and practical, decided to use our technology to improve their clients’ onboarding experience.

“By using Legl we’re making it easier for clients to instruct and pay us. Not only is it a great experience for clients, but getting more clients through the door faster is good for business.”

Robert Peck, Practice Manager, Streeter Marshall
 

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DJM case study legal payment technology
Case study

DJM Solicitors

DJM Solicitors knew they wanted to enable clients to pay invoices online, but they needed a solution to meeting their needs as a law firm. We speak with Barry Davies, Director, to learn about the impact Pay by Legl has had on business.

“With Legl’s online payment solution, we reduced our debtor days and improved our working capital cycle. It’s had a hugely positive impact on our firm.”

Barry Davies, Director, DJM Solicitors
 

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Case study

Brachers

Following the Covid-19 pandemic law firms are quickly adapting to operating remotely. Find out how Brachers, a law firm advising clients for over 125 years, did this in 24 hours.

“People want to be able to do things online, which means we as a law firm need to invest in technology to deliver this. Technology, like Legl’s, allows firms to operate remotely now and in the future.”

Tom Hall, Chief Operating Officer, Brachers

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What the Regulators say

"Neither the money laundering regulations, nor guidance require firms to see or verify original documents, so if a firm is using a technology solution to obtain and verify identification documents, they wouldn’t be required to duplicate those checks themselves by calling in originals."
Colette Best
Colette BestSolicitor's Regulation Authority
“As an alternative to face-to face documentary verification, legal practices and practitioners may adopt or further utilise electronic means of ID&V [identity and verification] where appropriate to the risks present in the client/transaction.”
Legal Services Affinity Group (LSAG)
Legal Services Affinity Group (LSAG)includes SRA and Law Society
“Evidence indicates this [cryptographic combined with biometric identity solutions] to be a more reliable and secure identity check than visual passport or other identity document checks.”
Mike Harlow
Mike HarlowGeneral Counsel, HM Land Registry
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