Customer stories

How law firms use Legl’s straightforward, helpful technology to succeed in a digital-first world.

DJM Solicitors

Looking to improve the ways customers engage with the firm, Barry needed a way for clients to pay invoices at any time, remotely.

The payment solutions available were too generic, too complex to implement or just plain clunky. Nothing in the market spoke to the requirements of a regulated law firm.

We speak with Barry Davies, Director at DJM Solicitors, on what makes Legl different and the impact it’s had on their business.

"Since implementing Legl 60% of payments are made outside of office hours. Using Legl has reduced our debtor days and improved our working capital cycle."

Barry Davies

Practice Director, DJM Solicitors

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Case study

RG Law

RG Law specialises in conveyancing, wills and probate. Find out how they use Legl’s online payments tool to keep operations running smoothly with reduced staff numbers.

“I just wouldn’t be able to cope if we didn’t have Legl’s online payments tool. Before, I wasted hours calling, chasing and following up with client payments.”

Karen Marsh, Director, RG Law

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Case study

Streeter Marshall

Find out why Streeter Marshall, a full-service firm with a reputation for being approachable and practical, decided to use our technology to improve their clients’ onboarding experience.

“By using Legl we’re making it easier for clients to instruct and pay us. Not only is it a great experience for clients, but getting more clients through the door faster is good for business.”

Robert Peck Practice Manager, Streeter Marshall

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Case study

Brachers

Following the Covid-19 pandemic law firms are quickly adapting to operating remotely. Find out how Brachers, a law firm advising clients for over 125 years, did this in 24 hours.

“People want to be able to do things online, which means we as a law firm need to invest in technology to deliver this. Technology, like Legl’s, allows firms to operate remotely now and in the future.”

Tom Hall, Chief Operating Officer, Brachers

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What the Regulators say

"Neither the money laundering regulations, nor guidance require firms to see or verify original documents, so if a firm is using a technology solution to obtain and verify identification documents, they wouldn’t be required to duplicate those checks themselves by calling in originals."

“As an alternative to face-to face documentary verification, legal practices and practitioners may adopt or further utilise electronic means of ID&V [identity and verification] where appropriate to the risks present in the client/transaction.”

“Evidence indicates this [cryptographic combined with biometric identity solutions] to be a more reliable and secure identity check than visual passport or other identity document checks.”