Most law firms promote their best lawyers into management. It is an understandable instinct. The people who rise to lead different legal teams have typically spent decades masteing the substance of their work. The idea of handing operational authority to someone from outside the profession can feel counterintuitive, even faintly threatening to some law firms.
But Hall Brown Family Law did something different. When co-founders Sam Hall and James Brown recognised that the firm had grown so fast that its operational infrastructure had struggled to keep pace, they reached out to a man who had spent the previous decade running financial and operations functions inside high-growth businesses.
This is the story of how Will Taylor was hired, the impact that he's driven across the firm, and the plans for future growth.