Law Firm Growth Stories: Will Taylor, the CFO/COO who arrived at a great law firm and made it a great business

Most law firms promote their best lawyers into management. It is an understandable instinct. The people who rise to lead different legal teams have typically spent decades masteing the substance of their work. The idea of handing operational authority to someone from outside the profession can feel counterintuitive, even faintly threatening to some law firms.

But Hall Brown Family Law did something different. When co-founders Sam Hall and James Brown recognised that the firm had grown so fast that its operational infrastructure had struggled to keep pace, they reached out to a man who had spent the previous decade running financial and operations functions inside high-growth businesses.

This is the story of how Will Taylor was hired, the impact that he's driven across the firm, and the plans for future growth.

The full story: what's inside the article

  • An exploration of how Will spent the first year improving a slightly creaking operational base at Hall Brown Family Law and the steps that he took to create proper operational foundations whilst achieving major cost savings.
  • Will's perspectives on compliance as a platform, not a burden, and the power of high quality and complete compliance data across the firm for exception reporting.
  • Insights into the real-world successes and challenges of running a leading multi-office law firm with significant growth plans and ambitious teams.