Customer stories

How law firms use Legl’s straightforward, helpful technology to succeed in a digital-first world.

Harold Benjamin  Solicitors

Harold Benjamin Solicitors was impressed by the disruptive simplicity of Legl when they got to experience it first-hand.

We speak with Jamie Abrahams, Operations Director at Harold Benjamin Solicitors on how he has successfully created efficiency in processes through the adoption of Legl’s solution.

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Legl case study harold benjamin solicitors
"I have been chasing the holy grail of data providers for 10 years now, and I have never come across the service and flexibility that Legl offers.”
Jamie Abrahams

Operations Director at 
Harold Benjamin Solicitors

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Case study

RG Law

RG Law specialises in conveyancing, wills and probate. Find out how they use Legl’s online payments tool to keep operations running smoothly with reduced staff numbers.

“I just wouldn’t be able to cope if we didn’t have Legl’s online payments tool. Before, I wasted hours calling, chasing and following up with client payments.”

Karen Marsh, Director, RG Law

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Case study

Streeter Marshall

Find out why Streeter Marshall, a full-service firm with a reputation for being approachable and practical, decided to use our technology to improve their clients’ onboarding experience.

“By using Legl we’re making it easier for clients to instruct and pay us. Not only is it a great experience for clients, but getting more clients through the door faster is good for business.”

Robert Peck Practice Manager, Streeter Marshall
 

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Case study

Brachers

Following the Covid-19 pandemic law firms are quickly adapting to operating remotely. Find out how Brachers, a law firm advising clients for over 125 years, did this in 24 hours.

“People want to be able to do things online, which means we as a law firm need to invest in technology to deliver this. Technology, like Legl’s, allows firms to operate remotely now and in the future.”

Tom Hall, Chief Operating Officer, Brachers
 

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What the Regulators say

"Neither the money laundering regulations, nor guidance require firms to see or verify original documents, so if a firm is using a technology solution to obtain and verify identification documents, they wouldn’t be required to duplicate those checks themselves by calling in originals."
Colette Best
Colette BestSolicitor's Regulation Authority
“As an alternative to face-to face documentary verification, legal practices and practitioners may adopt or further utilise electronic means of ID&V [identity and verification] where appropriate to the risks present in the client/transaction.”
Legal Services Affinity Group (LSAG)
Legal Services Affinity Group (LSAG)includes SRA and Law Society
“Evidence indicates this [cryptographic combined with biometric identity solutions] to be a more reliable and secure identity check than visual passport or other identity document checks.”
Mike Harlow
Mike HarlowGeneral Counsel, HM Land Registry
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