Timestamps
00:00 Welcome, housekeeping and the three themes: policy, automation and speed
05:38 The client lifecycle and what's changed in the platform
07:10 Settings and monitoring: who gets alerts and auto-assigning reviewers
08:40 Individual alerts: sanctions, PEP levels and the Analyze Impact button
10:24 Warnings explained, plus adverse media match sensitivity and fuzziness
13:19 Company monitoring settings, risk categorisation and ownership thresholds
18:14 Reviewing a client: CDD results, AI summary and image matching
21:01 Marking match or not, and bulk-managing monitoring alerts
24:46 Risk Rules in action: real-time remediation and the results so far
29:10 The governance layer, alert reductions and closing wrap-up
Key Takeaways
- Settings built around your firm's policy. A new Monitoring tab lets admins choose which alerts they see for both individuals and companies, from sanctions and PEP levels to warnings, adverse media and match sensitivity, so what gets flagged matches the firm's own risk appetite.
- See the effect before you commit. The Analyze Impact button shows how any toggle changes your live alert volume, so small tweaks, like turning off non-domestic warnings, can be tested first. Firms configuring their settings have seen around a 40% drop in alerts.
- AI-assisted screening review. Each hit comes with an AI summary and the signals for and against a match, and where a photo is available it is shown next to the client's ID, so decisions that used to mean a Google search now happen in one place.
- Bulk-manage your monitoring. Alerts can be auto-assigned to the person who raised the original request, and a backlog can be reassigned to a named reviewer or dismissed with a reason, all in bulk.
- Real-time remediation with Risk Rules. Checks run the moment a client uploads a document, so an unsigned passport is caught and corrected there and then, cutting the back and forth. Early results show risk assessment time dropping from 20 minutes to 6.
