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Cookie Policy

Last updated: March 2023

Our Cookie Policy explains the following:

  1. Introduction
  2. What are Cookies
  3. Information We Obtain Through Cookies
  4. How we use Cookie Information
  5. Cookies We Use
  6. How You Can Manage Cookies
  7. Updates to This Cookie Policy
  8. Contact Us

1. Introduction

The Justice Platform Ltd t/a as Legl (“Legl”) takes your privacy seriously and wants you to know how we use cookies to provide you with a better user experience.

We and our service providers collect information by automated means when you visit, access, or use our website and platform. We collect information through cookies, web beacons, pixels, server calls, web server logs, JavaScript, and other tracking technologies (collectively, “Cookies”) to deliver and improve Legl’s services.

Our use of Cookies may involve the processing of Personal Data, as defined in the UK Data Protection Act 2018 (‘UK GDPR’) (i.e., any information relating to an identified or identifiable individual, such as IP addresses, or other online mobile identifiers). For more information about our data protection practices, see our Privacy Policy.

2. What are Cookies?

A Cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the Cookie contains is set by the server and it can be used by that server whenever the user visits the site. A Cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned.

When visiting our website, platform or otherwise using our services (collectively the “Services”), you will be asked to provide consent to the use of Cookie Policy.

We use the following Cookies:

  • Essential Cookie Policy: Cookies required for the operation of our website
  • Analytical Cookies: Cookies that collect information about how our Services are used

3. Information We Obtain Through Cookies

The information we obtain through the use of Cookies may include information about your computer, device, and browser, such as your IP address, browser, operating system and device characteristics, language preferences, mobile device, referring URLs, and actions taken by you on the Services, such as what content you visited, whether you have used Legl’s Services before and the dates and times you access the Services.

4. How We Use Cookie Information

Cookies we set

For certain features of our Services which require login credentials, we use Cookies so that we can remember this fact (known as session Cookies). This prevents you from having to log in every single time you visit a page. These Cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

To provide you with a better experience with our Services, we provide the functionality to set your preferences for how the Services run when you use them (for example, remembering your acceptance to using Cookies on our Services). In order to remember your preferences we need to set Cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third-party Cookies

We also use Cookies provided by trusted third-parties. You can learn how to manage Cookies in the section below. We may not control these third-party Cookies and their use may be governed by the policies of the third-parties employing these Cookies. To learn about these third-party Cookies and how to manage them, please refer to the relevant policies on the third-party’s website.

5. Cookies We Use

Below we list the different types of Cookies Legl may use in providing the Services. We use both Cookies set by us and Cookies through third-party service providers, as further explained below.

5.1 Essential Cookies

These Cookies are essential to Legl’s Services in order to facilitate our authentication, registration or log-in process and enable you to navigate and use the features of our services. Without these Cookies, you may not be able to take full advantage of our Services.

The Essential Cookies on our Services may include:

Cookies we set:
Cookie
Cookie Name
Purpose
CSRF Token

csrftoken
Cross-Site Request Forgery (‘CSRF’) is an attack that forces a user to perform unwanted actions on a website (for example your data could be hijacked and used to perform tasks). This Cookie is required to protect users from a CSRF attack and allows us to mask your data.
Session ID
sessionid
Used to remember user input and preferences to improve the customer experience.
Third-party Cookies:
Cookie
Cookie Name
Purpose
Intercom
intercom-device-id
intercom-session
intercom-id
intercom.intercom-state

Used to provide customer support services by:

  • Keeping track of sessions for our live chat function
  • Allowing our Services to recognise a visitor, in order to provide live chat functionality
Stripe
__stripe_mid
__stripe_sid

Stripe Checkout requires the use of Cookies so that a payment transaction can be processed securely.

Onfido
onfido-web-sdk-analytics
onfido-js-sdk-woopra
wooTracker

Legl uses Onfido to support our client due diligence (‘CDD’) checks.

New Relic Browser Agent
NRBA_SESSION_ID
Used for error logging and reporting.

5.2 Analytics Cookies (Optional)

We and our service providers may use Analytics Cookies to collect information about your use of our Services to help create reports and statistics on the performance of our Services which enable us to improve the way they work. Analytics Cookies collect information such as your IP address, type of device, operating system, referring URLs, country information, date and time of page visits, and pages visited.

The information allows us to see the overall patterns of usage of our Services and help us record any difficulties you have with the Services.

Analytics Cookies set by third-parties and used by Legl and in the provision of the Services include:

Cookie
Cookie Name
Purpose
PostHog
ph_*_posthog
Used to track your journey in the Services and your interactions with its functionality. No sensitive personal information is captured within the recordings.

‍6. How You Can Manage Cookies

You can stop Cookies from being downloaded to your device from our Services at any time by selecting the appropriate settings in your browser. Most browsers will tell you how to change your browser settings to notify you when a Cookie is being set or updated, or to restrict or block certain types or all Cookies.
This can be done by consulting the help section of your browser or visiting www.aboutcookies.org.

7. Updates to this Cookie Policy

Legl reserves full rights to amend or update this Cookie Policy without prior notice from time to time to meet any change in any of the relevant laws or the regulatory environment, or business needs. Updated versions will be posted to the Legl website and date stamped so that you are always aware of when this Cookie Policy was last updated.

8. Contact Us

Should you have any queries or complaints in relation to our Cookies Policy, please contact us at info@legl.com.

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©2026 All rights reserved. The Justice Platform Ltd t/a Legl is registered as a company in England and Wales. Company number is 09534141.
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