In this third instalment of this four-part series, we look at the best mindset for a successful digital transformation and…
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To understand quite how transformative and beneficial digitising client onboarding can be, law firms need to look no further than…
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The first experience your client has can be slick – a marketing coup rather than a frustrating, fragmented exchange of…
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Client onboarding processes differ across departments, need varying levels of compliance input and involve a range of stakeholders both inside…
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Last week, the SRA held its annual Compliance Officers Conference in true 2020 style: as a virtual series. With 10…
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Why we're prioritising customer experience and ceasing support of Internet Explorer 11.
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As an engineer, I like to solve problems. Be it infrastructure, frontend, backend, user experience or anything else. I know…
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